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UX Analyst

Job Function:
IT
Location:
Manchester
Job Type:
Permanent
The Job

About us

 

Here at Pretty Little Thing, we strive to fly the flag for love, equality, and acceptance, working to use our platform to spread nothing but good vibes. Regardless of race, gender, sexuality, style or budget – there’s something for everyone! We want our customers to feel confident in the way they dress and to embrace the way they look. #EveryBODYinPLT is our community that is all about body positivity, equality and supporting each other.

 

About the role

 

 

UX Analyst | Manchester | Permanent | Competitive + Benefits

As UX Analyst you will work within the UX team and be responsible for pro-actively looking to identify issues and new opportunities on the Pretty Little Thing websites and mobile app.

You will be an important part of the roadmap process within all future optimisation projects. The role will see you becoming the voice of the PLT customer, using both quantitative and qualitative data.

Other than providing this level of justification to feed into the roadmap and support business KPIs, you will also be involved in seeing your ideas through from initial concept to design, testing and deployment. Measuring and reporting on the MVT/AB tests will also be an area that you’ll be heavily involved in, picking out key wins and feeding this back with actionable insight to the Senior Management Team & key stakeholders.

The scope of the tasks you will be involved in will cover all areas and user journeys within the sites and app, including but not limited to checkout, registration, homepage and product pages.

 

What will you be doing?

  • Identifying design and user experience problems and devising practical solutions.
  • Identifying and driving tests to optimise conversion on site,
  • Hypothesise, measure and report on MVT/AB testing results
  • Identify both quick wins and long-term enhancements using qual & quant data
  • Keeping up with trends with UX practices, including mobile, technologies and social media
  • Working with teams within the wider business to identify key goals and hypothesise tests focussed on these goals
  • Manage roadmap for testing

 

What experience will you need?

  • Strong data analysis skills using tools like Google Analytics & Session Replay tools
  • Ability to think analytically and creatively
  • Provide actionable insight
  • Presentation skills (written and verbal) to clearly define challenges to management, the wider business and key stakeholders
  • Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.
  • Demonstrable experience driving conversion improvements in an ecom background
  • Experience working with AB testing tools such as Monetate

It’s an advantage to have

  • GA certification
  • Experience with marketplace/resale platforms


PLT Perks

 

We know that as a company we are only as good as the people that we employ. We know our employees work tirelessly to make PLT the success it is today and in turn, we offer them some amazing benefits:

 

  • Free parking
  • 25 days holiday
  • Free on-site gym with daily classes (due to current restrictions, live PT sessions)
  • Discretionary Bonus Scheme
  • Company shares schemes - including a ' Save As You Earn' scheme
  • 40% staff discount (including PLT, Boohoo, Boohoo MAN, Nasty Gal, Coast, Warehouse, Misspap)
  • Monthly social events (including pay day drinks, Employee Appreciation Day etc.)
  • Salary sacrifice pension scheme with 5% employer contribution
  • Flexible working hours
  • Cycle to work scheme
  • Childcare support through the Government
  • Health cash plan
  • Personal development opportunities to learn and grow at work

Equal opportunities

Here at PLT we not only embrace diversity we celebrate it! We are proud to be an equal opportunities employer and we’re continuing to build an inclusive environment for our employees. We know we are better together, and we will continue to build a team that represents a variety of skills, perspectives, and backgrounds.

 

Reasonable Adjustments

PLT want to give everybody the chance to perform their best whether that is during an interview or whilst at work. Should you require any reasonable adjustments please let the talent team know.