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VM & Product Manager (Maternity Cover)

Job Function:
Job Type:
The Job

Job Summary

We are looking for a talented Visual Merchandising and Product Manager as maternity cover on a fixed term basis.

You will:

• Manage the day to day VM & publishing activity on the PrettyLittleThing.com websites globally.

• Managing a team of VM’s, Product Uploaders, Ecommerce Assistants and Copywriters.

• Understanding the website performance & customer journey by using specific analytic tools.

• Working closely with all teams in the business (Buying, Merchandising, Marketing, IT, Studio & BI)


Tasks, Duties and Responsibilities

• Managing weekly publishing targets ensuring all products, product attributes and taxonomy are updated to the websites on a daily basis
• Merchandising of all products to maximise sales and cross-sell/up-sell and site aesthetics, within brand guidelines across all devices
• Managing and maintaining the appearance, accuracy and standards on all pages across the site
• Working alongside the Creative/B&M/Marketing teams to ensure Campaign process is aligned
• Working with the Marketing team to ensure products used on any channels are fully stocked & optimised
• Working with the Merchandising team on new product launches, sale/promotion events as well as any issues on current stock
• Preparing for and organising all major and minor sale events, re-merchandising the site as required
• Daily full site audits on all sites
• Working with the UX team to optimise browsing experience by using GA/BI reports to drive conversion & understand our customer profile
• Regular competitor activity across both retail stores and online to understand the market place and environment
• Utilising insight from analytical programmes with the creative needs of the Brand, Products and Markets to deliver a VM approach
• Working alongside the SEO team to optimise categories and search
• Monitoring product sorting within categories and search results page
• Market knowledge of upcoming trends whilst working closely with B&M/Creative/Marketing to ensure these trends come to life onsite
• Driving changes to online category strategy based on customer and competitive insights
• Optimising mobile site and app 
• Working with the UX team to improve customer journey
• Mentoring of team and supporting appropriate training


Person Specification

  • Flexible Approach
  • Good communication skills
  • Ability to work under pressure and without constant supervision
  • Ability to work cross-functionally
  • Team Player
  • Keep confidentiality
  • Attention to detail
  • Numerically Numerate
  • Communicate at all levels, to work on own initiative and as part of a team
  • IT Literate
  • Be highly organised and able to prioritise own workload to meet deadlines


  • Experience with Fredhopper 
  • Experience with Magento 
  • Experience with Akeneo 


  • Is an ambassador for the Brand
  • Attends training, meetings and other events as requested by direct manager or senior management
  • Assists colleagues by completing tasks outside of own job role when requested, including supporting associated companies
  • Maintains own working area in a professional and organised manner
  • Always strives to improve the department’s operation and increase knowledge of own and related job functions


Due to the evolving nature of our organisation, this job description is not exhaustive. While this job description will be reviewed and updated periodically, the job holder may from time to time be required to carry out tasks which are not detailed in this document