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PrettyLittleThing Marketplace Executive

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The Job

PrettyLittleThing Marketplace Executive

This role is an exciting opportunity to be part of the new and innovative PrettyLittleThing Marketplace team. You will be the direct point of contact and will be responsible for the continual growth, development and optimisation of the PrettyLittleThing Marketplace platform.

Job role

  • Monitor the performance of new customers, usage of the platform, sales and identify products with significant potential and those where performance has dropped.
  • Work to KPI’s around Marketplace growth, performance & retention.
  • Provide guidance and support to the business through analysing data in line with trade and performance.
  • Develop and execute initiatives to enhance the service offered on the Marketplace platform.
  • Work with other members of the Marketing Team to plan the Content calendar and promotion of the platform.
  • Support the Marketplace Manager on key roles and projects.
  • Become a brand ambassador for PrettyLittleThing Marketplace, representing the platform internally and externally at industry and fashion events.
  • Managing customer disputes and reports on the platform.
  • Driving awareness of the new platform promoting sustainability and encouraging customers to do the same.


  • The ideal candidate will demonstrate a keen interest in fashion and sustainability.
  • They will also need experience of working under pressure and managing /customer relationships.
  • The candidate must have a positive attitude and be driven by results.

Due to the evolving nature of our organisation, this job description is not exhaustive. While this job description will be reviewed and updated periodically, the job holder may from time to time be required to carry out tasks which are not detailed in this document.