• Sign In | Register

CRM Marketing Assistant / Coordinator

Job Function:
Job Type:
The Job

PrettyLittleThing are looking for a CRM Assistant / Coordinator to join their growing team. Reporting to the Assistant CRM Manager, you will work alongside the CRM executive to execute all CRM campaigns through email, SMS and push across several territories.


Experience & Skills Required:

  • Ability to spot potential audiences for segmented sends that may be missed through BAU activity/ are not performing as well as expected against KPIs.
  • Working with the CRM executive to brief email campaigns across all territories with a focus on segmented sends. Liaising with content and creative teams to support with required assets.
  • Reporting back on all activity briefed in and implementing testing to continuously improve these results.
  • Briefing and executing SMS and push campaigns.
  • Working to maintenance of the CRM calendar ensuring this aligns with CRM KPIs.
  • Carry out regular competitor analysis and proactively recommend new and better ways to target customers.
  • Supporting in admin tasks where needed including, but not limited to the creation of promotional codes and data uploads.
  • Along with wider CRM team, be responsible for delivering highly targeted CRM campaigns and with an ability to show how your strategies have driven value for both customers and the business.



Qualifications & Experience:


  • Marketing degree or similar
  • 1+ years’ experience in a marketing role
  • Excellent verbal and written communication skills.
  • Your easy to work with and get along with your whole team  
  • You bring your best everyday, consistently focused and positive
  • You manage your internal work friendships well and always demonstrate professional behaviour
  • Your super adaptable and will gladly adapt to changes to better benefit the team

Due to the evolving nature of our organisation, this job description is not exhaustive. While this job description will be reviewed and updated periodically, the job holder may from time to time be required to carry out tasks which are not detailed in this document.