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Insight Analyst

Job Function:
Job Type:
The Job
Your Role

We’re looking for an Insight Analyst to join our growing BI team based in Manchester. The role of the Insight Analyst is to support the PLT BI Strategy and act as a Business Partner across all key functions to ensure delivery of the required reporting, analysis and insight needs.


What you'll do

  • Using SQL, Excel, Google Analytics and BI toolset to extract insights from data
  • Design and deliver periodic reporting highlighting trends and monitoring KPIs
  • Work alongside Marketing, CRM, Merchandising and Digital teams to be able improve reporting and analysis
  • Be able to communicate analysis outputs to wider teams within PLT to help support delivery
  • Build systems/processes to transform raw data into actionable business insights
  • Apply industry knowledge to interpret data and improve performance
  • Bring passion about the PLT brand, customer and digital experience


    What you've got

  • Proven experience in an analytical/insight role
  • Solid experience in data analysis and reporting
  • Knowledge of SQL, R and Excel as well as familiarity with business intelligence tools (e.g. Tableau, Qlik, SSRS)
  • Excellent communication skills
  • Problem solving aptitude, attention to detail and strong organisational capability



  • SQL Server (currently use 2012)
  • Ecommerce / Online / Marketing – understanding of Google Analytics / Big Query / customer behaviour / customer metrics (e.g. active, frequency, retention etc)
  • Advanced Excel
  • Strong analytical skills combined with strong commercial acumen



  • Qlik Sense / Qlik View experience or similar (e.g. Tableau / PowerBI / Congnos etc)
  • Experience using ‘R’, ‘Python’ or similar predictive analytics coding language
  • Commercial experience with an understanding of ecommerce, retail or FMCG data / information requirements
  • Stakeholder management and a general appreciation of stakeholder analysis and reporting needs
  • Buying & Merchandising understanding – product performance, margins, stock performance etc.



  • Is an ambassador for the brand.
  • Attends training, meetings and other events as requested by direct manager or senior management.
  • Assists colleagues by completing tasks outside of own job role when requested, including supporting associated companies.
  • Maintains own working area in a professional and organised manner.
  • Always strives to improve the department’s operation and increase knowledge of own and related job functions.


Due to the evolving nature of our organisation, this job description is not exhaustive. While this job description will be reviewed and updated periodically, the job holder may from time to time be required to carry out tasks which are not detailed in this document.